Terms of Service

terms of service

The terms on which you may access and use the Dotsavvy Limited website. Please read them carefully — by using this site you agree to be bound by them.

These terms govern your use of our website only. Everything on the site is provided for general information; the content and brand are ours; and paid work we do for clients is governed by a separate signed agreement, not this page. Use the site lawfully and respectfully, and note the disclaimers and liability limits below. This page sets out the detail.

These Terms of Service (“Terms”) form a legally binding agreement between you and Dotsavvy Limited governing your access to and use of www.dotsavvyafrica.com and its content, features and functionality (the “Website”). By accessing or using the Website you confirm that you have read, understood and agree to be bound by these Terms and by our Privacy Policy and Cookie Policy . If you do not agree, please do not use the Website.

If you are using the Website on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

Dotsavvy Limited (“Dotsavvy”, “we”, “us”, “our”) is a digital agency incorporated in Kenya, with its registered office at Teja Spaces, Delta Riverside Office Park, Off Riverside Drive, Nairobi, Kenya. You can reach us at [email protected] or +254 722 711 907.

We grant you a limited, non-exclusive, non-transferable and revocable right to access and use the Website for lawful, personal or internal business purposes. You agree that you will not:

We may suspend, restrict or withdraw all or part of the Website, and terminate or limit your access, at any time and without notice where we reasonably consider it necessary.

The Website and all Content are owned by or licensed to Dotsavvy and are protected by copyright, trademark and other intellectual-property laws. The “Dotsavvy” name, logo and related brand assets are our trademarks and may not be used without our prior written consent. Except where expressly stated, nothing in these Terms transfers any intellectual-property rights to you.

You may view, download and print extracts of the Content for your own non-commercial reference, provided you do not modify it and you keep all proprietary notices intact. Any other use requires our written permission.

When you send us information through the Website — for example an enquiry, proposal request or job application — you confirm that it is accurate, that you are entitled to provide it, and that it does not infringe any third party’s rights or any law. You grant us the right to use that information to respond to you and to operate our business, in line with our Privacy Policy . Please do not send us confidential material through the Website unless we have agreed a suitable arrangement in advance.

The Website describes our services for information only and does not constitute an offer capable of acceptance. Any engagement of Dotsavvy is subject to a separate written agreement — such as a proposal, statement of work or master services agreement — which sets out the scope, fees, timelines and terms of that work. Where those terms conflict with these Terms in relation to the Services, the signed agreement prevails. Nothing on the Website should be relied on as professional, legal, financial or technical advice.

The Website may contain links to third-party websites, services and resources that are not controlled by us. We provide these for convenience only and are not responsible for their content, availability, accuracy or practices. Following a link is at your own risk, and any dealings with third parties are between you and them, subject to their own terms and policies.

The Website and its Content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we make no warranties or representations, express or implied, about the Website — including as to accuracy, completeness, reliability, fitness for a particular purpose, or that the Website will be uninterrupted, secure or error-free. While we take reasonable care to keep the Website up to date, we do not guarantee that any Content is current or free of errors, and we may change it at any time without notice.

To the fullest extent permitted by law, Dotsavvy and its directors, employees and agents will not be liable for any indirect, incidental, special, consequential or punitive loss, or for any loss of profits, revenue, data, goodwill or business, arising out of or in connection with your use of — or inability to use — the Website, even if we have been advised of the possibility of such loss. Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, or for fraud.

You agree to indemnify and hold harmless Dotsavvy and its directors, employees and agents from and against any claims, liabilities, damages, losses and reasonable expenses (including legal fees) arising out of or connected with your breach of these Terms, your misuse of the Website, or your infringement of any law or third-party right.

Our handling of personal data is governed by our Privacy Policy and Cookie Policy , which form part of these Terms. They explain how we collect, use and protect your personal data and the rights you hold under Kenya’s Data Protection Act, 2019 and the GDPR. By using the Website you acknowledge that you have read them.

These Terms, and any dispute or claim arising out of or in connection with them or your use of the Website, are governed by and construed in accordance with the laws of the Republic of Kenya. The courts of Kenya will have exclusive jurisdiction, although we retain the right to bring proceedings in your country of residence where required. Before commencing formal proceedings, we encourage you to contact us so we can try to resolve the matter amicably.

Changes. We may update these Terms from time to time to reflect changes in our practices, technology or the law. We will post the revised version here with an updated “last updated” date; your continued use of the Website after any change constitutes acceptance of the updated Terms.

Severability & waiver. If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions continue in full force. Our failure to enforce any right or provision is not a waiver of it.

Entire agreement. These Terms, together with our Privacy and Cookie Policies, are the entire agreement between you and us regarding the Website.

If anything here is unclear, or you would like to discuss an engagement, get in touch. A real person — not a bot — will respond.

Website — www.dotsavvyafrica.com and all its pages, content and features.

Content — all text, graphics, logos, images, video, code, layout and other material made available on the Website.

Services — the professional agency services Dotsavvy offers, which are contracted separately from these Terms.

User submissions — any information or material you send to us through the Website, such as enquiry or application details.

You — any person or organisation accessing or using the Website.

use the Website in any way that breaches applicable law or regulation, or is fraudulent or harmful;

copy, reproduce, republish, scrape, frame or redistribute Content except as expressly permitted;

attempt to gain unauthorised access to, interfere with, damage or disrupt the Website, its servers or connected systems;

introduce viruses, malware or any other malicious or technologically harmful material;

use any automated system, bot or data-mining tool to access the Website without our written permission; or

use the Website to transmit unsolicited advertising, or to impersonate any person or entity.