Accessibility Statement
accessibility
Dotsavvy Limited is committed to making this website usable for as many people as possible, regardless of ability or technology. This statement explains where we stand and how you can reach us if something gets in your way.
We aim to meet the WCAG 2.1 Level AA standard across this website. We build with semantic markup, keyboard support, sufficient colour contrast and clear structure, and we test with real assistive technology. Accessibility is never “done” — if you hit a barrier, tell us and we will fix it. This page sets out the detail.
Dotsavvy Limited (“Dotsavvy”, “we”, “us”, “our”) believes the web should work for everyone. We are committed to ensuring that www.dotsavvyafrica.com is accessible to people with a wide range of abilities — including those who are blind or have low vision, are deaf or hard of hearing, have motor or cognitive differences, or rely on assistive technology. This commitment reflects both good practice and the spirit of Kenya’s Persons with Disabilities Act, and it guides the work we deliver for our clients too.
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities, at three levels: A, AA and AAA. This website aims to conform to WCAG 2.1 Level AA . “Aims to conform” means we have designed and built to that standard and test against it, while acknowledging that some content may not yet fully meet every success criterion — see known limitations below.
Measures we take across this website include:
This website is designed to work with recent versions of major browsers — Chrome, Edge, Firefox and Safari — on desktop and mobile, and with common assistive technologies such as screen readers (including NVDA, JAWS, VoiceOver and TalkBack), screen magnification and speech-input tools. It relies on JavaScript; where JavaScript is unavailable, core content is still intended to be reachable. Using the most up-to-date browser and assistive-technology versions gives the best experience.
Despite our best efforts, some limitations may remain. In particular, older archived case studies, embedded third-party content (such as video players, maps or social feeds), and user-generated or downloadable documents may not fully meet WCAG 2.1 AA, because we do not always control how they are produced. Where we identify such issues we prioritise fixes, and we will provide the information in an alternative format on request.
We assess the accessibility of this website through a combination of automated testing tools, manual review against the WCAG 2.1 AA checklist, keyboard-only navigation, and testing with screen readers. Accessibility is considered from the design stage through to build and content publishing, and we review it as part of ongoing site maintenance rather than as a one-off exercise.
We welcome your feedback on the accessibility of this website. If you encounter a barrier, need information in an alternative format, or have a suggestion, please contact us using the details below. We aim to acknowledge feedback within five working days and to resolve reported issues as quickly as we reasonably can. When you get in touch, it helps to include the web address of the page, a description of the problem, and the browser and assistive technology you were using.
If you contact us with an accessibility problem and are not satisfied with our response, we would like the chance to put things right — please escalate your concern to us directly so a senior member of the team can review it. This statement will be reviewed and updated as the website changes and as we improve.
This statement sits alongside our Privacy Policy , Terms of Service , Cookie Policy and Disclaimer .
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Semantic HTML structure with correct headings, landmarks and reading order.
Full keyboard operability, with visible focus indicators and a logical tab order.
Text and interactive elements that meet WCAG AA colour-contrast ratios.
Meaningful alternative text for images, and labels for form fields and controls.
Responsive layouts that reflow and remain usable when zoomed or on small screens.
Respect for reduced-motion preferences and no content that flashes in a way known to cause seizures.